rideonworld

HELLO AMAZING HUMAN

We're thrilled to share that we are a super cool, family-run Australian business dedicated to curating unforgettable moments for your little ones. With the support of Afterpay and Zip, we embark on a quest to discover the most epic fun experiences on the planet. Welcome to Ride On World, your ultimate destination for Kids Ride On Cars that truly rock! But that's not all—we also offer a range of fun furniture, playtime essentials, educational tools, and an ultimate world for kids to explore, grow, and learn.

Whether you have questions or simply want to say "g'day," our friendly squad is here for you! Feel free to reach out to us at hello@rideonworld.com.au and let us be a part of creating extraordinary memories for your family.

GENERAL

How can I contact you?

Submit a form below.

Can I pick up my product from your warehouses?

We are 100% online with tracking across Australia.

I need to cancel my order, How can I do this? 

As we at Ride on World run a fast automated dispatching system it might be too late to cancel your order.

PLEASE NOTE: We can only accept cancellations via email request at hello@rideonworld.com.au Please include the following information so we can act on your request as soon as possible.

PAYMENT

How can I pay for my purchase?

Exciting news! We have an array of convenient payment methods available for you to purchase items on RIDEONWORLD.COM.AU Choose from the following options:

  • Visa
  • Mastercard
  • AMEX
  • Paypal
  • Shop Pay
  • Google Pay
  • Apple Pay
  • Afterpay
  • Laybuy
  • LatitudePay

If you're interested in learning more about our finance payment options, we'd be happy to provide you with additional information. Simply let us know!

Start shopping and enjoy the flexibility of our diverse payment methods at RIDEONWORLD.COM.AU!

Is my item in stock for immediate dispatch?

We are dedicated to providing accurate and up-to-date stock levels on our online store at all times. However, in the rare instance that your ordered item is unavailable, we will promptly notify you within 24 hours of receiving your order.

Rest assured, we offer solutions to ensure your satisfaction. You will have the option to choose a replacement product(s) of equal value, or if preferred, request a cancellation of your order with a full refund.

Your shopping experience is important to us, and we strive to resolve any stock-related issues promptly and to your utmost satisfaction.

Thank you for choosing us as your preferred shopping destination!

DELIVERY

How are my products delivered? 

How are my products delivered?

Your product will be delivered via registered Courier/Delivery service, according to the size and weight of the item. A tracking number will also be updated to you after dispatch.

When will my product be dispatched?

Products are normally dispatched within 48 Business Hours

PLEASE NOTE: If the product is on Pre-Sale please see estimated time for delivery located at the bottom of the product description.

When will my product be dispatched?

When will my product be dispatched?

Products are normally dispatched within 48 Business Hours

My product is damaged on arrival?

We hate when this happens but understand it does. Please inspect your products when they arrival. We offer 2 business days to inspect. If there is a issue please see our Warranty and Faults section below and complete the outlined steps.

How long until I get my order?

Estimated Delivery Times

State Timeframe
VIC 3-5 Working Days
TAS 4-8 Working Days
NSW 4-8 Working Days
QLD 4-8 Working Days
SA 4-8 Working Days
ACT 4-8 Working Days
NT 7-12 Working Days
WA 7-12 Working Days

 

Estimate working days 


PLEASE NOTE: Delivery time only starts after your payment has cleared and the product has been dispatched from our warehouse (usually within 48 Business hours after receipt of cleared payment).


We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.

When will the item be dispatched?

When will the item be dispatched?

Most items will be dispatched within 48 business hours after full payment is received.

Where can I find my delivery information?

Tracking information will be emailed to you, Facebook Messenger and or SMS once dispatch. All depended on what you have opted into for updates.

PLEASE NOTE: That your tracking details can take up to 48 hours to display. Please be patience your item is on the way. If your tracking number isn’t working within 3 business days. Please send us an email at hello@rideonworld.com.au

WARRANTY

Do I have a warranty on my purchase?

Warranty and FaultsWe hate when somethig goes wrong, but will want to turn your experience around.

Do I have a warranty on my purchase?

All our products come with a 12 Month “Peace of Mind” Warranty.

What’s not covered?

- Normal Fair use of the item overtime.

- Personal damage to product.

- Fading due to direct sunlight placement.

- Stolen property.

- Not following the instructions correctly, or installation as outlined in the instruction manual or product description.

- Non-Transferable to another person/s- Damage to other property due to incorrect installation of your product.

PLEASE NOTE: This can update at any time. Buy purchasing with us you agree to our warranty policy.

How do I activate my warranty?

We hope this doesn’t need to happen. Please see the process below and include video and or picture evidence outlining the faults. Please complete the form below to lodge a service request and email to hello@rideonworld.com.au

Damaged on Arrival Products?

You have 2 business days once you receive your items to contact us for this to be valid. You will need to include Photos, Video and any other evidence so our team can investigate with the delivery companies and suppliers involved. Please complete the form below to lodge a service request and email to hello@rideonworld.com.au

MEMORY MAKERS

Well we have been since 2018 :)

AUSTRALIAN KIDS RIDE ON CAR DEALER

Get ready for your mini rockstar to rule the roads as they cruise like a boss with ultra-swift, complimentary delivery from Melbourne across Australia! Our Kids Ride On Cars promise to carve unforgettable, epic memories for ages. Say hello to the wild world of excitement! Making birthdays and events rad with the hippest ride on cars on the block.

rideonworld

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