Warranty and FaultsWe hate when somethig goes wrong, but will want to turn your experience around.
Do I have a warranty on my purchase?
All our products come with a 12 Month “Peace of Mind” Warranty.
What’s not covered?
- Normal Fair use of the item overtime.
- Personal damage to product.
- Fading due to direct sunlight placement.
- Stolen property.
- Not following the instructions correctly, or installation as outlined in the instruction manual or product description.
- Non-Transferable to another person/s- Damage to other property due to incorrect installation of your product.
PLEASE NOTE: This can update at any time. Buy purchasing with us you agree to our warranty policy.
How do I activate my warranty?
We hope this doesn’t need to happen. Please see the process below and include video and or picture evidence outlining the faults. Please complete the form below to lodge a service request and email to firstname.lastname@example.org
Damaged on Arrival Products?
You have 2 business days once you receive your items to contact us for this to be valid. You will need to include Photos, Video and any other evidence so our team can investigate with the delivery companies and suppliers involved. Please complete the form below to lodge a service request and email to email@example.com